Effective Date: April 23, 2025

At Luxury Sugar Cookie Co., we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information across our website, services, and communications — including email and text messaging.

🔐 1. Information We Collect

We may collect personal data that you voluntarily provide, including:

• Name, email address, phone number, shipping and billing address
• Payment information (processed securely via third-party providers)
• Purchase history, communication preferences, and customer service interactions
• Device data and website usage via cookies and analytics tools

🎯 2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Communicate order updates, shipping notifications, and customer support
• Provide personalized marketing and promotional content (email/SMS, if opted in)
• Improve our products, website, and user experience
• Comply with legal obligations and prevent fraud

❌ 3. We Do Not Sell Your Personal Information

Luxury Sugar Cookie Co. does not sell, rent, or trade your personal information to third-party marketers or unaffiliated businesses under any circumstances. Your privacy and trust are fundamental to our brand.

🤝 4. Information Sharing

We may share your data only with:

• Secure, contracted service providers (e.g., payment processors, delivery couriers, marketing platforms)
• Regulatory or legal authorities when required to comply with applicable laws
• Partners involved in fulfilling your orders or communications (under strict data confidentiality agreements)

📬 5. Email Communications

You may receive marketing and promotional emails from us only if you opt in. These emails may include exclusive offers, new product releases, and seasonal features.

• Opt-Out: You can unsubscribe at any time by clicking the “Unsubscribe” link in any email or by contacting us at info@luxurysugarcookieco.com.
• We comply fully with the CAN-SPAM Act and will honor all opt-out requests promptly.

📱 6. SMS/Text Message Policy

By voluntarily opting in to receive text messages from Luxury Sugar Cookie Co., you consent to receive automated promotional messages to the mobile number provided. Message and data rates may apply.

• Opt-In: You must provide explicit consent via website form or SMS keyword.
• Opt-Out: You can opt out of future messages at any time by replying “STOP” to any SMS received. For assistance, reply “HELP” or contact info@luxurysugarcookieco.com.

We do not share your mobile number with third parties for their marketing purposes. Our practices comply with the Telephone Consumer Protection Act (TCPA).

🍪 7. Cookies & Website Tracking

We use cookies and similar tracking technologies to:

• Understand user behavior and improve functionality
• Remember site preferences
• Deliver relevant marketing content

You may adjust your browser settings to manage or disable cookie usage. Continued use of our website constitutes consent to our cookie practices.

🧾 8. Your Privacy Rights (U.S.)

Depending on your state of residence (e.g., California), you may have the right to:

• Access or request a copy of your personal data
• Correct, delete, or limit the use of your personal information
• Know what personal information is collected and why
• Opt out of any sale (note: we do not sell data)

To exercise these rights, please contact us at info@luxurysugarcookieco.com.

🧒 9. Children’s Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect data from children. If you believe your child has submitted personal data, please contact us for immediate removal.

🔄 10. Policy Updates

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. Continued use of our site following updates indicates your acceptance.

📞 11. Contact Us

For questions, data requests, or privacy concerns, please reach out:

Luxury Sugar Cookie Co.
📧 Email: info@luxurysugarcookieco.com
🌐 Website: www.luxurysugarcookieco.com
📍 Location: Royal Oak, Michigan